Technical Care Center

Extending Instrument Life Performance

How does choosing a Hu-Friedy instrument benefits your professional reliability?

We believe that our dental instruments and products are the best on the market. You, as customer, deserve even more, which is why we have impeccable service to back them up.

Extended Performance

Hu-Friedy offers turnkey sharpening, repair and reconditioning services onsite, provided by a dedicated group of skilled technicians. This group possesses over 200 years of combined instrument knowledge and can manage a wide range of repairs and refurbishing needs.

Our craftsmen and technical experts operate a state-of-the-art process for securing sharpening, refurbishing and polishing, sending back to your hands an instrument capable of performing again at its best.

Dedicated Consultancy

Our knowledgeable Hu-Friedy Product Experts are always available to answer customer inquiries to ensure the best product experience. For repairs, a senior technical consultant will be assigned to each individual case to assess next steps.

Whether it be refurbishing or product replacement, a dedicated Hu-Friedy employee will be there with you every step of the way.


Through our laser marking technology.

You can now customize office instruments with your practice name or logo, or make instruments easily identifiable by procedural kit for both you and your team.


Hu-Friedy offers warranties on almost all of its dental instruments.

For more information on specific warranties and warranty time frames, please visit the product for which you would like warranty information. You may also contact us with questions regarding our warranty policies; our technical service team is here to serve you.

This is a perfect blend for your success and it is organic to each Hu-Friedy solution

Our standards for service are based on 3 components: our people who stand behind our products, our commitment to being there for our customers, and our programs that were put in place to better our environment and our customers lives.

Contact our experts

Repairs & Returns

The Technical Care Center team can process your instrument repairs and help answer technical product questions.

Repair or replacement of instruments is sometimes difficult to evaluate. Let our experienced technicians evaluate your returned instruments and advise whether repair or replacement is necessary.

If you need repair and refurbishing, please send your instruments to this address:

Hu-Friedy Mfg. Co., LLC.
Technical Care Center
Bogenstrasse 6-8
78576 Emmingen

If you have any questions for our Technical Care Center team:

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Formular für Reparaturen und Rücksendungen