Legal terms & Compliance

Privacy Policy

Disclosure statement on the collection of data. It fulfils a legal requirement to protect your privacy. We encourage you to review the full policy and to use the information it contains to help you make informed decisions.

Read The Full Policy

TERMS OF USE

Please take a moment to review our Terms of Use for using our website and services. These terms outline important information regarding your rights and obligations while using our platform. By accessing our website or using our services, you agree to comply with these terms.

Read our Terms of Use

Compliance and Quality Assurance


Compliance and Transparency

We regularly review and update our sourcing and sustainability activity to ensure it consistently meets our standards. We strive to work with suppliers that are committed to our universal principles of doing business in a responsible and ethical manner.

Suppliers are expected to ensure that products supplied to Hu-Friedy do not contain metals derived from minerals (or their derivatives originated from) conflict regions that directly or indirectly finance or benefit armed groups.

Verification. Hu-Friedy asks suppliers to verify in writing that slavery and human trafficking do not take place within their company or within their supply chains.

Audits. Hu-Friedy audits its suppliers to evaluate supplier compliance with company standards for preventing trafficking and slavery in supply chains.

Certification. Hu-Friedy’s standard terms and conditions require its suppliers to warrant, represent and covenant that all goods have been produced in accordance with all applicable laws and ordinances.

Internal Accountability. Hu-Friedy has a variety of internal human rights-related policies and guidelines that comply with applicable laws and regulations. In the event an employee or contractor engages in or fails to address circumstances that indicate a supplier is engaging in prohibited conduct, the consequences for noncompliance will depend on the nature, circumstances, and severity of the violation. Consequences for employees engaged in prohibited conduct can include discipline up to and including termination of employment. Consequences for contractors engaging in prohibited conduct, can terminating or nonrenewal of an existing contract with the supplier.

Training. Hu-Friedy provides education regarding human trafficking and slavery laws to its employees who have direct responsibility for supply chain.

 

See Hu-Friedy’s compliance corporate policies  here.

 


Quality Assurance

At Hu-Friedy, we apply the highest quality principles for products into our everyday business practices to ensure that our customers are completely satisfied with their Hu-Friedy experience. We listen to dental professionals' needs, and create or redesign products that are easier to use, more efficient, and more comfortable. Through this product philosophy, we have made quality our trademark, and we will never cease to maintain that distinction


ISO Certification Documents

Warranties

Hu-Friedy offers warranties on almost all of its dental instruments.

For more information on specific warranties and warranty time frames, please visit the product for which you would like warranty information. You may also contact us with questions regarding our warranty policies; our technical service team is here to serve you.

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